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What to do when Conversation Coherence is Low

  • Review conversation history to identify where context breaks occurred
  • Implement context window management to ensure important information is retained
  • Consider reducing the length of conversation threads if context loss is persistent

Comparing Conversation Coherence with Similar Evals

  1. Conversation Resolution: While Coherence focuses on the flow and context maintenance throughout the conversation, Resolution evaluates whether the conversation reaches a satisfactory conclusion.
  2. Context Adherence: Coherence differs from Context Adherence as it evaluates the internal consistency of the conversation rather than adherence to external context.
  3. Completeness: Coherence focuses on the logical flow between messages, while Completeness evaluates whether individual responses fully address their queries.