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Troubleshooting

If you encounter issues with this evaluation:
  • This evaluation looks for explicit apologies (“sorry,” “apologize,” etc.) as well as excessively deferential language
  • Some contexts legitimately require apologies - this evaluation is best used when checking for unnecessary apologetic language
  • The evaluation may not catch subtle or implicit forms of apologetic language
  • Consider cultural context, as norms around apologies vary globally
  • is-polite: Ensures communication remains respectful even without apologies
  • tone: Provides broader assessment of communication style and confidence
  • cultural-sensitivity: Evaluates awareness of and respect for diverse cultural norms around apologies