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Troubleshooting

If you encounter issues with this evaluation:
  • Ensure that both the input (user query) and output (AI response) parameters are provided
  • The helpfulness evaluation works best when the context of the request is clear
  • If evaluating complex responses, make sure the entire response is included
  • Consider combining with other evaluations like completeness or factual-accuracy for more comprehensive assessment
  • **completeness: Determines if the response addresses all aspects of the query
  • **task-completion: Checks if a specific requested task was accomplished
  • **instruction-adherence: Evaluates if the response follows specific instructions
  • **is-concise: Assesses whether the response avoids unnecessary verbosity